TO: Honorable Mayor & Members of the North Port Commission
FROM: A. Jerome Fletcher II, ICMA-CM, MPA, City Manager
TITLE: Approve the Master Client Agreement Between the City of North Port, Florida and Ayuda Group, LLC for the Maintenance and Operations of the Accela Software as a Service (SaaS) Multi-Solution Software With Ayuda Group, LLC, for the Development Services, Building Division, in the Amount of $399,090, Plus Contingency in the Amount of $60,000, for a Total Project Cost of $459,090.
Recommended Action
Approve the Master Client Agreement between the City of North Port and Ayuda Group, LLC for the maintenance and operations of the Accela Software as a Service (SaaS) multi-solution software with Ayuda Group, LLC, for the Development Services, Building Division, in the amount of $399,090, plus contingency in the amount of $60,000, for a total project cost of $459,090.
Background Information
In October 2021 the City Commission approved Capital Improvement Project (CIP) Project BD22OP for the Building Division online permitting software. Accela permit software is utilized by local Building Departments nationwide and is also heavily used within the southwest Florida region, so many local contractors and builders are already familiar with the product's processes. The Building Division went live with Accela on December 9, 2024.
Maintaining the Accela software through Carahsoft pricing, via the General Services Administration (GSA) Contract is consistent with the industry standard for permitting software in surrounding municipalities. Ayuda Group, LLC serves as the service provider, while Carahsoft acts as the contract intermediary, facilitating the Master Client Agreement under a GSA Schedule Contract. The City of North Port contracts Ayuda's services through Carahsoft, ensuring compliance with federal procurement regulations. The pricing follows a structured fixed-fee model with tiered support levels.
The Master Client Agreement between the City of ...
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