TO: Honorable Mayor & Members of the North Port Commission
FROM: A. Jerome Fletcher II, ICMA-CM, MPA, City Manager
TITLE: Approve the Master Client Agreement Between the City of North Port, Florida and Ayuda Group, LLC for the Maintenance and Operations of the Accela Software as a Service (SaaS) Multi-Solution Software With Ayuda Group, LLC, for the Development Services, Building Division, in the Amount of $399,090, Plus Contingency in the Amount of $60,000, for a Total Project Cost of $459,090.
Recommended Action
Approve the Master Client Agreement between the City of North Port and Ayuda Group, LLC for the maintenance and operations of the Accela Software as a Service (SaaS) multi-solution software with Ayuda Group, LLC, for the Development Services, Building Division, in the amount of $399,090, plus contingency in the amount of $60,000, for a total project cost of $459,090.
Background Information
In October 2021 the City Commission approved Capital Improvement Project (CIP) Project BD22OP for the Building Division online permitting software. Accela permit software is utilized by local Building Departments nationwide and is also heavily used within the southwest Florida region, so many local contractors and builders are already familiar with the product’s processes. The Building Division went live with Accela on December 9, 2024.
Maintaining the Accela software through Carahsoft pricing, via the General Services Administration (GSA) Contract is consistent with the industry standard for permitting software in surrounding municipalities. Ayuda Group, LLC serves as the service provider, while Carahsoft acts as the contract intermediary, facilitating the Master Client Agreement under a GSA Schedule Contract. The City of North Port contracts Ayuda’s services through Carahsoft, ensuring compliance with federal procurement regulations. The pricing follows a structured fixed-fee model with tiered support levels.
The Master Client Agreement between the City of North Port and Ayuda Group, LLC for the maintenance and operations of the Accela Software as a Service (SaaS) multi-solution software with Ayuda Group, LLC, for the Development Services, Building Division has been reviewed by the Interim City Attorney and is legally correct as to form.
Strategic Plan
Efficient and Effective Government
Financial Impact
The funding source will come from CIP Project BD22OP - Account Number 135-2700-524-68-00. Total cost of the maintenance and operations contract $399,090, plus contingency in the amount of $60,000 for a total cost of CIP Project BD22OP - $459,090.
Procurement
Procurement will be made in accordance with section 2-403 (a) (4) of the City of North Port Procurement Code for exempt purchase through Carahsoft on the General Services Administration (GSA) Contract No. 47QSWA18D008F.
Attachments:
1. Agreement City of North Port & Ayuda Group, LLC Accela Maintenance and Operations Contract
2. Exhibit A - Ayuda Support Services SOW (GSA-B)
3. Carahsoft - Ayuda Group, LLC quote
4. Carahsoft GSA Schedule 47QSWA18D008F
5. Exemptions form - Ayuda Group, LLC
6. Florida Division of Corporations Document - Ayuda Group, LLC
Prepared by: Katrina Romano, Development Services Business Operations Manager
Department Director: Alaina Ray, AICP, Development Services Director